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Mission Statement

THE BENTON HARBOR HOUSING COMMISSION web site.

MISSION STATEMENT

To provide decent, safe, sanitary, in good repair, affordable housing for the residents of Benton Harbor, Michigan.

Our Mission

To provide quality management of government assisted residential housing in a manner that will ensure optimum success of each resident and the property in which they live; and ever-improving work environment for our employees; a model of excellence in the community in which we work.

Our Shared Vision

BHHC will be the premier PHA in the government-assisted housing industry; premier to our residents in service and accountability; premier to our fellow employees; premier to the government agencies that we serve; a model of excellence in the community in which we work.

We are dedicated to excellence and strive for excellence in all we do.  We continually work to improve the level of provided residential service; to improve our resident and community relations; and to attain outstanding levels of financial performance for the assets that we manage.

Our Goals

Our Guiding Principals are essential to our agency goals.  Our residents and future residents and their needs are the key ingredient of our effort.  We strive to anticipate, understand and meet our residents’ and future residents’ needs and expectations. We continually work to improve the level of service provided.

BHHC Agency Goals for 2008-2012 are to

  • Increase the availability of decent, safe, and affordable housing
  • Expand the supply of assisted housing
  • Leverage private or other public funds to create additional housing opportunities
  • Acquire or build units or developments (Hope VI)
  • Improve the quality of assisted housing
  • Improve public housing management
  • Improve voucher management
  • Increase resident /customer satisfaction
  • Renovate or modernize public housing units
  • Concentrate on efforts to improve specific management functions 

Involved and committed staff is our company’s most important assets.

We give our best and strive to create an environment in which all individuals in our organization have the opportunity to reach their full personal potential.  We work continually in partnership with our staff and community partners to achieve mutual goals.  Trust and respect for all stakeholders are the basic foundation of our team approach.   

We are involved, responsible participants in our industry.  We will maintain the highest standards in our day to day operations, in service and management responsibilities. We will strive to be premiere in financial management within our agency.  The financial management is the strength of any agency and we are committed to improve continually with the goal in mind to become High Performers.  We will give of ourselves in time and assets to our industry in an attempt to bring about overall improvement in all areas. Integrity is never compromised. Our actions and decisions will always reflect the highest ethical and professional standards.

Copyright 2008 Benton Harbor Housing Commission 721 Nate Wells sr Drive, Benton Harbor, MI 49022